Job Information
Cargill Supply Chain Team Lead in Warsaw, Poland
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s agricultural supply chain business, where we seamlessly connect farming customers with food, feed and industry.
Job Purpose and Impact
The Supply Chain Team Lead will be responsible to help maintain customer relationships and will serve as an escalation point for service issues and will run analytics for routine operations in the order management and other processes across supply chain for grains, oilseeds and meals in Poland. In this role, you will drive customer focus and achievement of the company sales and revenue objectives by delivering exceptional customer service and effective supply chain.
Work in a hybrid system - 2/3 days a week in the office in Warsaw.
Key Accountabilities
Manage a team of 11 of customer service and planning representatives
Conduct performance management, talent development, succession planning and engagement.
Assist in development and maintenance of strong, collaborative customer relationships through proactive engagement and stakeholders management on complex customer issues, where escalation will likely be required.
Analyze customer service issues and drive service level improvements through data analysis and insights and conduct root cause analysis on complex, repetitive and common issues
Collaborate on supply chain improvement areas with team members and customers to improve established practices and policies.
Influence team to make better decisions to drive revenue growth and customer experience.
Drive change and continuous improvement throughout the supply chain organization.
Drive automation and digitalization processes to improve customer experience and smooth internal processes.
Lead and develop a team, coach and make decisions related to talent management, hiring, performance review
Other duties as assigned
#LI-JP1
Qualifications
MINIMUM QUALIFIATIONS
Minimum 2 years of Customer Service, Supply chain or Logistics leadership experience
Minimum of four years of related work experience
Fluent English and Polish
PREFERRED QUALIFICATIONS
Minimum of 2 years of related work experience in agriculture industry
Change management experience
Experience working with various transport models (water, rail, road)
Experience working in international environment with many stakeholders
Benefits:
Work in an international environment
Life insurance
Private Medical Care
Employee Pension Programme
Meal Voucher
Multisport card
We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Interested? Then make sure to send us your CV and cover letter in English today:
Follow us on LinkedIn: https://www.linkedin.com/company/cargill
Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/
Equal Opportunity Employer, including Disability/Vet.
At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.
Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.
Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.
US Employment Resources: Equal Opportunity Employer, including Disability/Vet.