Cargill Sr. Product Coach in Singapore
Sr. Product Coach
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Position Purpose & Summary
Seeking creative, passionate, UX minded Product Coach looking for their dream job in an environment of trust and autonomy. At Cargill, we’ve recently established a dedicated team of software engineers and product coaches whose sole responsibility is to rapidly develop software solutions for our businesses. We’ve adopted a lean mind-set in our approach, guiding our business partners to adopt an experiment and learn mentality when exploring digital business models or digital approaches to conducting business. We are seeking to augment our capability by expanding into the APAC region, with Singapore as a primary hub for the region. This role would be complimented with a small team (2-3) Software Engineers to provide a full-stack ability for the team to build software prototypes and products.
This role is new to the organization, and is taking on new forms as our product development capability in IT continues to evolve. As such, we need this role to provide strategic thinking leadership to the rest of the organization on how this new capability matures. Early on, this role will be responsible for a series of related tasks in support of deliverying working software prototypes and the first versions of working digitation products, as well as a general push to mature our organization on digital transformation. The key strengths of this candidate will include:
Incredible aptitude to empathize with our business partners and their customers
Ability to facilitate product ideation/discovery in extremely ambiguous situations, with participants who have no idea why they are doing it until they are half way through it.
Confidence with techniques such as:
o Persona development
o UX Design Thinking
o Paper (whiteboard) Prototyping
o Story Mapping
o Other ideation techniques
Ability to facilitate small teams of software engineers to rapidly develop software prototypes, potentially launching them into minimally viable products.
Ability to facilitate other matrixed teams in the organization on general agile disciplines and/or product design.
With Cargill’s size and diversity of businesses, the opportunities to innovate through digitalization couldn’t possibly be more diverse. And our company mission of “Nourish the World in a safe, sustainable and responsible way” provides a compelling purpose to apply your own talents and passion.
Product Coaching (Prototype and and Product Development Facilitation and Leadership)- 50%
Guide our business partners while they explore their digitalization initiatives through experimentation and learning cycles via our team’s “Prototype” service. This typically involves helping our business learn how to decompose their ideas into small, test-able experiments that our development teams can prototype in short cycles (6-12 weeks, typically).
Facilitate (similar to scrum master requirements) the developers during prototype and product development activities.
Provide product development guidance (prioritization expertise, lean-pincipled consultation, etc) to our business partners as they move from prototyping to product development phases of their initiatives.
Mentor/Coach Teams- 30%
Provide training session and teach skills that enable organization-wide adoption of Agile methodologies.
Provide hands-on Agile coaching to teams as well as product owners, ScrumMasters, managers and executives.
Guide teams towards agile development practcies, providing employees with feedback and means of improvement, catalyzing organizational growth and answering questions.
Provide hands-on support to all employees, collaborating with individuals across widely varying levels and positions within the organization, leading teams toward further understanding and adoption of Agile as well as overall improvement.
Provide “graduation” consultation to other IT teams that are moving into their own levels of agile and product maturity, especially in the context of transitioning protoytpes and products into run-state operations teams.
Design/Ideation Workshop Facilitation- 20%
- Leveraging techniques such as UX (or customer-centric) Design and story-mapping, we need this candidate to be able to confidently facilitate members of our IT and business community through these types of “backlog-building” practices.
Education, Experience, Skills
10 years of IT and business / industry work experience
8 years overall experience with various software development methodologies and processes
3 years experience utilizing Agile frameworks (e.g. Scrum, XP, Lean, Kanban, SAFe)
2 years experience in Product Design techniques such as UX Design, Story Mapping, etc
Experience with technically complex, cross-organizational, multi-stakeholder projects
Experience in creating Agile training/workshop material
Established skills in identifying needs, developing and applying strategies to address
Ability to Deliver Results (Quality & Benefits)
Demonstrated ability to be successful in ambiguous situations and a fast paced and changing environment
Demonstrated ability to build relationships, influence and communicate at all levels of the global organization and cross-function/platform
Experience working with ambiguity and a fast paced and changing environment
Experience with account and stakeholder management
Expert knowledge of Agile methodologies (Scrum, XP, Lean, Lean Startup, UX Design, Kanban, etc.)
Exceptional teaching, coaching, mentoring and facilitation skills
Excellent continuous improvement and change management skillset
Results oriented and customer centric
Relationship building expertise with ability to work collaboratively with cross-functional teams, customers and external alliances
Excellent interpersonal skills, ability to work with diverse teams and personalities
Excellent written and verbal skills with proven ability to effectively present to Executives
Self-reliant, assertive and passionate
Strong strategic thinking, prioritization, facilitation and problem solving skills
Established skills in identifying needs, developing and applying strategies to address change management issues
Dynamic, driven and optimistic leader
Business fluency in English language
Ability to travel 25-40%
Master's / Graduate degree
Certified Agile Coach or practitioner
CSM, CSPO or other Agile certifications
Other relevant information to the position
Demonstrate broad perspective of business environment.
Apply knowledge to new and more complex situations.
Leverage knowledge, perspectives and experience from working with globally diverse team.
Be part of new or unfamiliar role, building / being part of a new global team, dealing with ambiguity.
Influence people without direct authority.
Create a process from the ground up.
Collaborate across the organization.
Job Information Technology
Primary Location Singapore
Job Type Standard
Shift Day Job
Req ID: SIN01608