Cargill Sales Manager, CRM in Shanghai, China
Sales Manager, CRM
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Position Purpose & Summary:
Cargill is a unique place to grow your career, your experience and your abilities. Every day, we grow our reputation as a leading international producer of food, agriculture, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values. Founded in 1865, Cargill is a privately held company and employs 150,000 people in 70 countries. Through innovation, creativity and teamwork, we are transforming entire markets and people’s lives worldwide, and we can have the same impact on your career. Discover how working at Cargill is an opportunity to thrive at www.cargill.com.
Cargill Risk Management, a business unit of Cargill is a pioneer and leader in providing risk management solutions. At its core, our business is about working with customers to understand their commodity exposure and structure risk management (over-the-counter) products to meet their needs. Headquartered in Minneapolis, Minnesota, Cargill Risk Management has offices in 11 countries.
The Sales Manager will work as a merchant and a sales person to sell the physical soybean meal and attach Cargill’s risk solutions. This individual will be charged with building an organic sales business within China on customer risk solutions. The Sales Manager works with regional management and sales teams to implement product line strategies, increase sales team technical competency, and identify local market opportunities all while ensuring proper risk solutions meets the risk appetite of the customer. In addition, the Sales Manager shares relevant market information, product strategies, and customer insights with peers within China. Market opportunities are communicated to product line management for possible new product development consideration. This role also provides effective input and feedback on constructive sales tools, promotions, and other tactics to engage customers and the sales team.
Cargill Risk Management is a dynamic environment that affords the right individual the opportunity to develop new relationships and to build on existing relationships, including internal partnerships with other CRM product lines and Cargill businesses.
1. 40% Revenue Activity - PERFORMANCE & RESULTS
Oversees execution of tactical marketing/sales planning strategies and approach as it relates to products, market segmentation, pricing and channels to deliver on the individual revenue targets.
Develops a deep understanding of the markets in which the sales person operates, and knows what is required to successfully operate in China.
Understands value proposition beyond pricing as well as competitors’ strengths and weaknesses.
Partners with cross-functional stakeholders (i.e. Product Line/Brand Managers) to provide direct input and support to the product line strategy, to support the innovation pipeline, and to ensure a constant stream of new products/services aimed at adding value to the product line portfolio.
Actively works with the trading team to price risk solution product.
Work with local commercial and cross functional teams about CRM contract execution.
2. 40% Customer Interaction - BUILD, DEVELOP & MAINTAIN INTERNAL/EXTERNAL CUSTOMER RELATIONSHIPS
Continuously builds and develops relationships with internal customers.
Directly or indirectly maintains and pursues relationships with high level strategic customers and collaborates closely with senior level leadership to support the development of deep customer
Organic, new business growth with specific segmented CASC customers.
Continuous review of customer positions to ensure we’re within internal position limits.
Work with local commercial and marketing teams for customer segmentation and customers relationship maintenance that fits the CRM scope.
3. 10% Sales Effectiveness & Compliance
Customer profitability, active funnel management to track metrics and activities and gather key insights,
Oversee compliance policies & procedures for self and proactively partners with Compliance team
Responsible for executing the sales/account planning process.
Identifies and develops the key customers and segments, understands capabilities, and oversees executions of sales plans and goals.
Leads in defining the competitive landscape for the respective market.
Identifies and prioritizes product growth and new product opportunities and services through customer feedback insights, customer needs, and business capabilities.
Ensures and closely monitors that existing business is managed proactively to mitigate risks, and to identify growth opportunities and to increase margin contribution.
4. 10% Administrative
Ensures the solution aligns with all physical CASC contract expirations and is right sized.
Creating and updating customer presentations, working closely with customer management system and additional sales systems, trade proofing, contacting customers regarding trading, expirations, settlements, margining and collateral.
Education, Experience, Skills:
Mimum Required Qualificationsni:
A minimum of 5 years of customer-facing experience in merchandising, marketing derivatives, or an agricultural related field.
Minimum of 5 years working knowledge of Agriculture markets and ability to understand the financial implications of market movements.
Experience in sales, agriculture, business, finance or experience serving agriculture based customers
Demonstrated success in teaching/communicating complex concepts, products, and information
Willingness to travel domestically 50% of the time
Knowledge of futures and options markets, and trading strategies
Team player and customer oriented with high standards of professionalism with external & internal customers
Strong business acumen and ability to build relationships with multiple levels within an organization
Excellent verbal and written communication skills in Chinese and English
Must be comfortable working with people from different countries and cultures
Working knowledge of Excel and PowerPoint
Bachelor’s Degree in Business, Finance, or Related Field
Experience in commodities trading and merchandising
Advanced degree in Finance, Economics or other technical areas.
Strong presentation skills and persuasiveness.
Strong math skills, problem solving skills & attention to detail
Primary Location China-Shanghai
Other Locations China-32-Nantong
Job Type Standard
Shift Day Job
Req ID: SHA00910