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Cargill Customer Service Representative in Mechelen, Belgium

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.

JOB PURPOSE AND IMPACT

The Customer Service Representative I will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.

KEY ACCOUNTABILITIES

  • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.

  • Execute customer service strategies.

  • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.

  • You will work under direct supervision and handle basic issues and problems, while referring more complex issues to higher-level staff.

  • Other duties as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in a related field or equivalent experience

  • Other minimum qualifications may apply

Our Offer

In return for your expertise and commitment, we will provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Interested? Then make sure to send us your CV and cover letter in English today:

Follow us on LinkedIn: https://www.linkedin.com/company/cargill

Equal Opportunity Employer, including Disability/Vet.

At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.

US Employment Resources: Equal Opportunity Employer, including Disability/Vet.

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