Cargill ER/IR Market Sr Specialist in Guatemala, Guatemala

ER/IR Market Sr Specialist

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


As a member of the HR Solutions ER/IR CA Market team, this position will be accountable for the execution and delivery of employee and industrial relations (ER/IR) services within Guatemala.

The HR Solutions Sr ER/IR Market Specialist will serve as a member of the HR Solutions ER/IR specialist’s team responsible for delivering HR ER/IR services to the business.Acting under limited supervision, the incumbent will utilize their full HR ER/IR knowledge to administer more complex processes related to the delivery of HR ER/IR services within the country.

Principal Accountabilities:

30% Business Leader:

  • Serve as a specialist within the HR ER/IR market HR Solution team to provide relevant and effective consulting services to businesses for the country

  • Use full HR ER/IR knowledge to guide/review/perform HR ER/IR projects

  • Execute the co-ordinated deployment of HR ER/IR services, including any market specific strategy requirements

  • Leverage and enforce processes and technologies to support delivery of services

  • Work closely with Regional ER team to ensure consistent application of company policies and processes and to ensure adherence to laws and regulations

  • Work in close partnership with shared services (CBS) to deliver recurring end-to-end services and processes

  • Develop and maintain key internal/external relationships, which may include: the Regional ER team, business leaders, hiring managers, business/function human resource professionals, industry contacts, employees

  • Under limited supervision, provide consult to HR and business managers and supervisors within the Market regarding the interpretation and delivery of more complex HR ER/IR policies, programs and processes in partnership with the Regional ER team..

  • Using Guatemala Market knowledge, full HR ER/IR knowledge, and client intelligence, provide thought leadership in recommending solutions that build on business and functional strategic drivers for the country.

30%Change Leader

  • Represent the market location and business clients in prioritization activities and escalations

  • Provide feedback into services priorities to ensure market location adoption

  • Participate in CBS Migration activities, shared service consolidation and MADJV initiatives as assigned

  • Promote the use and implementation of tools/technologies within the country market locations to gain efficiency in delivering HR Solutions

  • Provide consult/advice to HR and business managers/supervisors on HR ER/IR issues/activities

  • Guide/Review/Perform delivery of HR ER/IR training/education sessions for employees, HR professionals, and/or supervisors/managers in the business(in partnership with the Regional ER team)

20%Culture Steward

  • Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes

  • Express, model and reinforce a process-honoring culture

20%Value Leader

  • Using market knowledge and full HR ER/IR knowledge, provide input to ensure service delivery is compliant with laws, regulations, and corporate policies

  • Ensure application of standard policies

  • Responsible for ensuring proper use of vendor management of HR ER/IR providers within the Guatemala Market locations

  • Provide input into the appropriate blend of internally sourced service delivery versus vendor sourced delivery

  • Identify opportunities for continuous improvement and standardization on processes currently managed by country and/or regionally

  • Ensure consistent adherence to all legal and regulatory requirements in the country.This may involve working with the Regional ER team, legal resources and/or external consultants to interpret and implement complex/ambiguous policies


As a member of the HR Solutions ER/IR CA Market team, this position will be accountable for the execution and delivery of employee and industrial relations (ER/IR) services within Guatemala.

Minimum Required:

  • Bachelor’s degree or equivalent practical experience

  • 7 years of experience in operations and/or human resources, preferably within the country.

  • Previous experience in HR ER/IR-related market service areas

  • Experience anticipatingissues, problem solving and implementing solutions, including referring critical issues to the appropriate level of management, and improving efficiency, quality, cost and productivity

  • Demonstrated experience positively influencing and collaborating with business and HR leaders

  • Demonstrated strong business acumen.Knowledge of multiple businesses, functions, and processes as well as solid knowledge of business and functional issues, and proven track record to positively impact business results.

  • Strong leadership, stakeholder management and communication skills - ability to thrive as part of a local market team

  • Demonstrated understanding of evolving HR landscape and demonstrated capability of leadingorganizational change efforts

  • Capability to innovate and integrate HR practice around critical business issues, and align people, process and structure to support these innovations

  • Competence in connecting people to each other and the business strategy, leveraging technology and processes where appropriate.

  • English: Intermediate


  • Post-graduate degree in applicable field Human Resources, Industrial Relations, Law or Business

  • Demonstrated ability to manage and implement HR processes and client focused solutions

  • Experience in a shared services organization

  • Project management experience

  • Consultative skills

  • Strong drive for results with results/outcome focus

  • Proven record of implementation and optimization of processes and metrics

Job Human Resources

Primary Location Guatemala-Guatemala

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: GUA00333