Cargill Customer Service Representative in Chambly, Canada

Customer Service Representative

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

As the Customer Service Representative you are responsible for entering and managing multiple customer orders in AS400 (XLGO) environment. You will collaborate with applicable account managers and supply chain team members to ensure order accuracy and order fill. Additionally, you will be responsible for other miscellaneous sales team tasks and back up of other Customer Service Team members.

Principal Accountabilities:

55% - Order entry and management

20% - Collaborate with account manager and supply chain team to achieve order accuracy and fill rate goals

15% - Back up of additional Customer Service Team members

10% - Additional sales team responsibilities (i.e, old age/finished goods sales, sample requests, etc.)

Qualifications

Required Qualifications

- Able to work flexible day shift hours, with possibility of weekend shifts

-Possess good communication skills – verbal and written in both English and French

-Demonstrate excellent time management and organizational skills

-Detail-oriented

-Demonstrate excellent problem solving skills

-Have good relationship-building and customer service skills

-Team oriented

-Computer Skills – (MS Excel, AS400-XLGO)

- Must be legally entitled to work for Cargill in Canada

Preferred Qualifications

-Post secondary education (Supply Chain)

-Customer service experience (1-3 years)

Job Administrative/Support Services

Primary Location Canada-Quebec-Chambly

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: CHA00630