Cargill Senior IT Business Analyst in Bangalore, India
Senior IT Business Analyst
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Functional Service Management
Managing requests/incidents submitted via Remedy tool.
Support during new deployments of the PPM tool to setup users and projects.
Support in decision making during an issue or new deployments.
Analyze application problems, discuss and confirm with stakeholders. Evaluate solution and alternative solutions.
Plan solution, establish specifications and coordinate execution with development teams.
Validates results by testing – coordinate with customers for UAT.
Ensures smooth transition by planning downtime, coordinated release, customer training and communication; provide support.
Organize, document and communicate all required information.
Up skill as required on the job, read professional publications; maintaining personal networks;
Support audits and compliance change activities and drive get to green plans
Consulting & Partnering
Communicating with business users across the globe, meeting with stake holders and understanding user/stake holder requirements.
Develop and maintain long term business domain knowledge in PPM
Prepare status and deliverables with focus on quality to function and key audiences via consulting approach and provide solutions via customization or user training
Partner across global virtual teams across Functional Analysts, Business Analysts, Value Enablers, Technical teams, other Solution Architects, Enterprise Architects, Infrastructure teams, and vendors to ensure alignment with projects, programs and strategies, and standards. Both in Portfolio, Other Portfolios and Regions. Work closely with various PMO teams, Finance team as well as the EPMO team.
Other Project Delivery Responsibilities
Manage knowledge to portfolio SharePoint to ensure integrity of design, changes and training deliverables across stakeholders
Manage the team in the absence of lead.
Education, Experience, Skills
8 years of experience ein the industry and 6-7 years of experience in PPM Tools like Clarity , Microsoft Project, Clarizen
ITIL , Remedy experience
Fundamental Knowledge in SQL ( Oracle / MSSQL) and Scripting
Strong Written and Verbal Communication
Experience with office products (Excel, Word, Powerpoint)
Basic programming knowledge in Java, HTML
Demonstrated ability to be successful in ambiguous situations
Demonstrated experience managing cost/quality/schedule controls
Experience interacting effectively, confidentially and appropriately with various levels management and customers
Analytical and investigation skills
Working knowledge of data and process modelling
Strong data analysis, visualization and communication Skills
Understand database concepts like DBMS, ETL and SQL
Understand the varied components of the applications to a high degree.
Prior working knowledge of above given functional area.
Other relevant information to the position
Build and deliver across global virtual teams.
Inspire and create high engagement for delivery.
Influence and negotiations across complex stakeholders.
Trainings provided depends on Cargill Business requirements
Job Information Technology
Primary Location India-KA-Bangalore
Job Type Standard
Shift Day Job
Req ID: BAN03215